AT ASK

CAREERS

Work seems less like "work" when you’re helping to make life easier for kids with cancer and serious blood disorders.

ASK Childhood Cancer Foundation is an Equal Opportunity employer. ASK believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission.

ASK offers a competitive salary, a pleasant, energetic work environment, and an engaging, purposeful workplace culture. We invite you to learn more about our benefits and open positions!

Insurance Coverage

Health, dental and vision coverage, short & long-term disability and life insurance*

Simple IRA & Match

Simple IRA Plan with 100% match (up to 3% of salary)

PTO & Holidays

Ample paid time off, holidays and summer Fridays

Team Building

Monthly birthday parties and regular get-togethers

*Only available for full-time staff at this time.

Open Positions

We're Hiring!

Learn more about our open positions and apply below.

Marketing Content Coordinator

ASK is looking to hire a full-time Marketing Content Coordinator to assist with our marketing and communications efforts. This person will work closely with and report to the Associate Director of Marketing to support the production of ASK’s external-facing digital and print communications. One of the most crucial tasks for this person will be overseeing and managing ASK’s social media presence and platforms. Managing ASK’s social media presence entails the creation of design assets such as branded icons and content for ASK’s social channels (Facebook, Instagram, LinkedIn, YouTube, etc.), as well as brainstorming new and creative ways to engage with and grow ASK’s social media audiences. Additionally, this position will support the Program Department in creating digital and print materials as needed. This position is a great opportunity to experience the various aspects of marketing and design while working for an established community-based nonprofit organization with a positive and impactful mission.

Roles and Responsibilities:

The Marketing Content Coordinator's responsibilities include, but are not limited to, the following activities in four core areas (with estimates of time devoted to each).

Graphic Design and Content Creation: (60%)

Manage social media presence by creating, curating, and posting content on ASK’s social media channels (Facebook, Twitter, Instagram, LinkedIn, etc.). Ensure all copy abides by ASK's voice, style, and tone.
Provide editing and graphic design support on print and electronic communications for program projects and events, including graphics for postcards, flyers, signage, invitations, brochures, etc.
Provide social media support for the programs team and oversee the posting and scheduling of their posts.
Monitor and respond to comments, messages, and interactions on social media platforms.
Foster a positive and interactive online community by engaging with followers and addressing their questions, concerns, and feedback.

Strategy Development: (20%)

Collaborating with the marketing team, create and execute a comprehensive social media strategy aligned with the brand's goals and target audience.
Develop content calendars, posting schedules, and campaigns to ensure consistent and engaging content.

Data Analytics and Social Optimization: (15%)

Ongoing social listening and monitoring of ASK’s social media channels to keep tabs on our audience and their engagement with us, any local community fundraisers, trending topics relevant to childhood cancer, etc.
Regularly analyze social media performance using metrics like engagement, reach, clicks, and conversions.
Generate reports summarizing the effectiveness of campaigns and strategies and use insights to refine future efforts.
Conduct thorough research to understand the target audience's preferences, behaviors, and trends.
Utilize audience insights to tailor content and messaging to resonate with the intended demographic.

Content Optimization: (5%)

Implement SEO principles and best practices to optimize social media profiles and posts for search visibility.
Utilize relevant keywords, hashtags, and descriptions to increase discoverability.
Testing and finding the best times and days for certain social media posts and platforms.

To be successful in this role, our Content Coordinator will:

Stay informed about the evolving social media landscape, algorithm changes, and emerging platforms.
Attend webinars, workshops, and conferences to enhance skills and knowledge.
Stay current with social media trends, viral content, and industry news.
Incorporate relevant trends into a content strategy to maintain relevancy and capture audience interest.
Conduct A/B tests on different content types, posting times, and strategies to optimize engagement and conversion rates.
Use data-driven insights to refine future campaigns.

Education, Skills, & Experience:

Bachelor’s Degree or equivalent professional experience.
1 to 3 years of experience in communications, marketing, public relations, advocacy, and/or fundraising.
Graphic design experience required with Adobe Creative Suite and Canva.
Proven experience in content development, including but not limited to graphics, writing, and editing skills for social media, web, and print communications.
Firm understanding of ASK’s primary social platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube + TikTok) and 3-5 examples of digital content you’ve created in previous roles.
Prior experience working in Canva and Adobe Design Products
Proficient in Microsoft Office PowerPoint and Excel, along with Google Drive
Out-of-the-box creativity, good organizational skills, strong attention to detail, eager to learn new skills and bring new ideas to the table
Ability to work well independently and collaboratively with a team
Enthusiastic support of ASK’s mission

Prior experience with basic photo editing – video editing is a plus
Prior experience designing print materials
Excellent writing and copy-editing skills
Previous experience in content marketing and/or graphic design

Hours:

This is a 40-hour-per-week, in-person position. The estimated start date is mid-August. Depending on needs, hours may also include some evenings and weekend events.

Location:

ASK Family Center at 5211 W. Broad St., Suite 100, Richmond, VA 23230

ASK Childhood Cancer Foundation is an equal opportunity employer. It believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a competitive salary, a simple IRA with match, holidays, and PTO, a pleasant, energetic work environment, and an engaging, purposeful workplace culture. The salary range for this position starts at $50,000.

To apply, please send a cover letter, resume, and 3-5 examples of digital content you’ve created in previous roles to Hanna Gardner, Associate Director of Marketing, at jobs@askccf.org with the subject line “Marketing Content Coordinator” by July 26, 2024.

About ASK Childhood Cancer Foundation: Founded in 1975, ASK Childhood Cancer Foundation (askccf.org.) is Virginia’s most comprehensive support services provider for children with cancer and serious blood disorders and their families. Our mission is to make life better by providing emotional, social, financial, and educational support.

Apply

Bilingual Pediatric Cancer Education Support Navigator

ASK Childhood Cancer Foundation seeks a full-time Bilingual Pediatric Cancer Education Support Navigator for the Northern Virginia region. This position will assess the educational and developmental needs of children receiving treatment at the Inova Schar Cancer Institute and assist Spanish-speaking families in accessing appropriate accommodations and services in school or community agencies.

Responsibilities:

Serve as a resource for and liaison between the family, school division, and medical team.
Obtain necessary medical and educational releases and maintain documentation of all information exchanges from parents/guardians, schools, and medical institutions.
Review student educational records to assess current levels of academic functioning and evaluate the need for further observations or assessments.
Review & assess students' developmental and educational strengths, weaknesses, and challenges. Request assessments as needed.
Communicate results of educational assessments to parents/guardians and appropriate medical personnel.
Consult with parents in the clinic setting to address educational concerns, offering guidance on appropriate next steps, available resources, and educational regulations and policies.
Accompany parent to school meetings to address the late effects of treatment and the accommodations needed in the school setting.
Discuss with the school-based team the possibility of a 504 plan or IEP to address accommodations needed.
Discuss with parents and the school-based team to determine if ESL services are needed or are being provided in the school setting.
Participate as an ASK education support navigator team member by attending educational training and staff retreats.
Support ASK initiatives to provide family & financial support, community & connection, and educational programs to childhood cancer families within the treatment center and the community.
Assist in translation, interpretation, and general administrative duties to ensure clear and accurate communication across languages and cultures.
Frequent travel within the Northern Virginia region to attend school meetings and occasional travel throughout Virginia to attend training programs and staff retreats.

Education, Skills, & Experience:

Preferred Master of Education degree with an emphasis in special education or equivalent work experience.
Minimum of five years teaching experience.
Ability to build relationships across a diverse population.
Ability to work independently while functioning within a team.
Excellent interpersonal and communication skills.
Fluent in English and Spanish.

This is a 40-hour/week, in-person position. The salary range for this position starts at $94,000. Occasional evening and weekend work is required.

ASK Childhood Cancer Foundation is an equal opportunity employer. It believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a competitive salary, health insurance, a simple IRA with match, life insurance, long-term and short-term disability, holidays, and PTO, a pleasant, energetic work environment, and an engaging, purposeful workplace culture. This is a grant-funded position.

To apply, please send a cover letter and resume to Alma Morgan, Associate Director of Programs, at jobs@askccf.org with the subject line “Bilingual Navigator Position” by July 26, 2024.

About ASK Childhood Cancer Foundation: Founded in 1975, ASK Childhood Cancer Foundation (askccf.org.) is Virginia’s most comprehensive support services provider for children with cancer and serious blood disorders and their families. Our mission is to make life better by providing emotional, social, financial, and educational support.

Apply

Part-Time HR Specialist

ASK Childhood Cancer Foundation is Virginia’s most comprehensive services provider for children with cancer. We make life better for children with cancer by providing financial, educational, social, and emotional support.

This HR Specialist position is critical in supporting the ASK organization through its people processes, problems, strategies, and talent management systems. In addition to supporting the ASK leadership team, this HR Specialist will have the opportunity to impact ASK staff, enabling them to serve our children and families in need more easily and consistently. They will work directly with the organization as they navigate the team and staff performance and talent challenges while working closely with the leadership team to learn and provide valuable insight and guidance on where we might create efficiencies and achieve a better, more consistent experience as we serve our families.

Roles and Responsibilities:

Ability to coach/advise employees and management through sensitive HR issues to resolve conflict and seek workable solutions; conduct individual and/or group facilitation to foster effective communication and healthy workplace relationships among employees and management; Investigate work-related or compliance issues and prepare summary reports, conclusions, and recommendations.
Ability to establish and maintain effective working relationships with employees, management, and various agencies at all levels of the organization; use reason and de-escalation skills to manage difficult or emotional situations; present facts and recommendations verbally and in writing; plan, design, implement, and conduct training for a diverse group of management and employees; maintain strict confidentiality.
Deliver operational excellence of HR programs and core processes (i.e., Associate Satisfaction, Performance Management, Staffing, Leadership Development and Change Management)
Directly support the organization in key decisions and help support and develop people management skills. (e.g., managing, coaching, and developing staff; setting objectives; performance reviews; talent development and experiential learning).
Assist with the recruiting and onboarding of new staff members.
Collaborate with the leadership team on designing key HR programs: provide feedback, input, and change management considerations to ensure that end products are relevant, applicable, and achieve desired end results.
Participate in business initiatives/projects, lending expertise on people-related matters.
Occasional Travel /Flexible Part-Time Schedule of 20-24 hours per week

Basic Qualifications:

Bachelor’s Degree or military experience
At least 2 years of client-facing experience or consulting experience or a combination of both
At least 2 years of experience in Human Resources

ASK Childhood Cancer Foundation is an equal opportunity employer. It believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a competitive salary, a simple IRA with match, holidays, and PTO, a pleasant, energetic work environment, and an engaging, purposeful workplace culture. The hourly rate for this position starts at $30 and is based on experience.

To apply, please send a cover letter and resume to Amy Godkin, Executive Director, at jobs@askccf.org with the subject line “HR Specialist Position” by July 26, 2024.

About ASK Childhood Cancer Foundation: Founded in 1975, ASK Childhood Cancer Foundation (askccf.org.) is Virginia’s most comprehensive support services provider for children with cancer and serious blood disorders and their families. Our mission is to make life better by providing emotional, social, financial, and educational support.

Apply

Pediatric Cancer Education Support Navigator

ASK Childhood Cancer Foundation seeks a full-time Pediatric Cancer Education Support Navigator for the Charlottesville region. This position will assess the educational and developmental needs of children receiving treatment at UVA Children’s Hospital and assist families in accessing appropriate accommodations and services in school or community agencies.

Responsibilities:

Serve as a resource for and liaison between the family, school division, and medical team.
Obtain necessary medical and educational releases and maintain documentation of all information exchanges from parents/guardians, schools, and medical institutions.
Review student educational records to assess current levels of academic functioning and evaluate the need for further observations or assessments.
Review & assess students' developmental and educational strengths, weaknesses, and challenges. Request assessments as needed.
Communicate results of educational assessments to parents/guardians and appropriate medical personnel.
Consult with parents in the clinic setting to address educational concerns, offering guidance on appropriate next steps, available resources, and educational regulations and policies.
Accompany parent to school meetings to address the late effects of treatment and the accommodations needed in the school setting.
Discuss with the school-based team the possibility of a 504 plan or IEP to address accommodations needed.
Discuss with parents and the school-based team to determine if ESL services are needed or are being provided in the school setting.
Participate as an ASK education support navigator team member by attending educational training and staff retreats.
Support ASK initiatives to provide family & financial support, community & connection, and educational programs to childhood cancer families within the treatment center and the community.
Frequent travel within the Charlottesville region to attend school meetings and occasional travel throughout Virginia to attend training programs and staff retreats.

Education, Skills, & Experience:

Preferred Master of Education degree with an emphasis in special education or equivalent work experience.
Minimum of five years teaching experience.
Ability to build relationships across a diverse population.
Ability to work independently while functioning within a team.
Excellent interpersonal and communication skills.
Fluent in English.

This is a 40-hour/week, in-person position. The salary range for this position starts at $78,000. Occasional evening and weekend work is required.

ASK Childhood Cancer Foundation is an equal opportunity employer. It believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a competitive salary, health insurance, a simple IRA with match, life insurance, long-term and short-term disability, holidays, and PTO, a pleasant, energetic work environment, and an engaging, purposeful workplace culture. This is a grant-funded position.

To apply, please send a cover letter and resume to Alma Morgan, Associate Director of Programs, at jobs@askccf.org with the subject line “Charlottesville Navigator Position” by August 9, 2024.

About ASK Childhood Cancer Foundation: Founded in 1975, ASK Childhood Cancer Foundation (askccf.org.) is Virginia’s most comprehensive support services provider for children with cancer and serious blood disorders and their families. Our mission is to make life better by providing emotional, social, financial, and educational support.

Apply